Multi-Layer Tax Stamp Security | Angstrom Technologies Inc.

Tax stamps have evolved far beyond simple paper stickers. Today, they function as currency-grade security documents, protecting billions in excise revenue while safeguarding public health against counterfeit goods. As illicit trade networks grow more sophisticated, revenue agencies and brand protection leaders face a critical question: how do we stay ahead of counterfeiters without revealing our authentication methods?
The answer lies in multi-layer, covert-first security architecture—a strategi...

Fluorescent Pigments for Alcohol/Tobacco Tax Stamps | Angstrom

Across industries and regulatory bodies, the fight against counterfeiting and tax evasion has intensified. Tax stamps are a frontline defense for governments tasked with safeguarding tax revenue and brand owners seeking product protection. Modern tax stamps must stop forgers, who are equipped with sophisticated technology and motivated by significant profit opportunities. This new reality demands innovation that extends beyond traditional visible deterrents. Angstrom Technologies Inc. leads the...

Invisible UV Barcode Technology | Angstrom Technologies Inc.

Today’s supply chains and consumer markets face growing threats from counterfeiting and diversion. Brands in cosmetics, electronics, and premium beverages are seeing a surge in sophisticated fakes, which can lead to potential loss of market share, regulatory penalties, and damaged customer relationships. More industries are turning to advanced security features like invisible UV barcode technology to secure product authenticity and supply chain integrity. Invisible UV barcodes blend into product...

Counterfeit Labels in the Beverage Industry Cost | Angstrom

With demand for luxury beverages higher than ever, global supply chains reward speed of delivery over verification. Beverage brands want increased sales, which means getting products on the shelves. However, this rush can lead to oversights in the authentication process that allow bad actors to create counterfeit labels, risking customer well-being and brand trust. 
So, how can beverage brands stay one step ahead of counterfeiters? Advanced fluorescent pigments in product labels make label authe...

Fluorescent Pigments for Children Equipment Safety | Angstrom

Safety is a top priority when it comes to designing and manufacturing children’s equipment. From playground installations and sports gear to classroom toys, every component must be visible, durable, and safe for children to use. Some aspects might seem obvious, like ensuring there are no sharp edges. But did you know that fluorescent pigments play a key role in children’s equipment safety and durability?Fluorescent pigments offer unique benefits, contributing to compliance and improving both fun...

Fight Label Counterfeiting With Security Pigments | Angstrom

Label counterfeiting techniques have become more sophisticated as technology advances and global trade expands. High demand for luxury products creates a compelling motive for counterfeiters to produce and profit from fakes. For many brands, the need for highly effective anti-counterfeiting strategies–particularly in product labels–has never been greater. 
Your brand’s credibility and consumer safety are paramount. Angstrom Technologies Inc. specializes in security pigments that outsmart counter...

Part 1: Master Travel Customer Satisfaction With BPO Back Office Digital Support | iQor

This blog post is the first in iQor’s 2-part travel and hospitality CX series.
In this chapter, you’ll discover key analyst insights from McKinsey and Forrester that explain how a trusted BPO partner maximizes travel customer satisfaction through outsourced back office support. Join us now to see why a data-driven approach powered by analytics, AI, and automation equips iQor’s CX specialists to support the world’s best loved travel and hospitality brands.  
Want to learn how outsourcing safeguar...

iQor Cash Application Specialists Eliminate $30 Million Payment Backlog for Global Communication Provider | iQor

For the past 25 years, iQor has partnered with a leading global provider of communication systems, services, and applications. Our long-standing collaboration with the telecom provider and others in the sector allows us to offer in-depth back office support for their high-volume business-to-business (B2B) operations. 
iQor supports telecommunications businesses with integrated full revenue cycle management, ensuring comprehensive order to cash (O2C) service. Clients trust our specialized experti...

Credit Card Issuer Transforms Customer Care With iQor's IVR-to-Chat Options That Meet Customers in Their Preferred Channel | iQor

For nearly 20 years, a leading U.S.-based credit card issuer with a customer base exceeding 15 million has partnered with iQor for business process outsourcing services in customer care and revenue recovery.   
This enduring collaboration reflects the client’s trust in iQor’s agility, innovative custom solutions, and accessible leadership that contribute to an ease of doing business. For decades, iQor has built a reputation for providing proactive and responsive BPO solutions and thought leaders...

How Machine Learning Can Help You Reduce Frontline Employee Attrition

How Machine Learning Can Help You Reduce Employee Turnover is a free webinar available on demand, presented by iQor’s Vice President of Operations Terri Robertson, Senior Vice President of IT Joe Przybylowski, and Data Scientist Andrew Reilly. Here’s an overview of what they discussed.

Why Retention Strategies Are Critical to Your Business Success

Employee attrition is a more pressing concern for organizations than ever, as evidenced by cultural dialogue like “The Great Resignation” and “quiet

Ep. 76: Empowering Women in the Contact Center Industry: The Story of CCWomen

This week, we welcome Sandy Ko to the Digitally Irresistible podcast. Sandy is the founder and principal of CCWomen, a networking and advocacy community for women in the contact center industry.

After joining the contact center industry, Sandy recognized a need for women to find networking, mentorship, and leadership connections among other professional women with similar experiences. In 2018, Sandy founded CCWomen within her customer contact parent company, Customer Management Practice (CMP),

Golden Rabbit Enamelware 3-Piece Children's Dinnerware Set | Jeremy Fisher

Whether you grew up listening to the nightly chirping of crickets or are more familiar with the hustle and bustle of city life, there is something universally nostalgic about the rustic stories of beloved children's author and illustrator Beatrix Potter. Now, you can bring this sense of nostalgia into your home with Golden Rabbit's 3-Piece Children's Jeremy Fisher Dinnerware Set. These pieces are decorated with illustrations pulled straight from the pages of Beatrix Potter's 1906 children's book

Diggers | 100Words

In summertime we look for things buried in the clay. Our parents call us, but we lose their voices by digging deeper. We find arrowheads and campfire rings. Deeper, and we find Pleistocene glaciers, and past that, terrible feathered monsters. Deeper, and the town is an ocean floor. We drown as we dig until the earth is molten. We dig and burn until it crumbles to dust. We dig as the universe sucks its breath in to a single everything, and as that also fades, we dig still, like a stone into God’s

Presidential appointee helps regulate U.S. Postal Service

Tony Hammond, ’78, speaks in the Postal Regulatory Commission’s Hearing Room. Hammond is one of four members of the leadership team for this federal commission. He was appointed to this role by two different presidents. Photo from the Postal Regulatory Commission

It’s advantageous, then, that since the 1980s he has been able to have a career in politics and government in Washington, D.C.

He currently serves as one of four members of the leadership team for the Postal Regulatory Commission.

He

Fighting the past for a more active future

Fighting the past for a more active future

Runners sweating on the treadmills, weight lifters pumping iron, a general aura of sweat and activity: these are a usual part of the workout scene at Foster Recreation Center. But as assistant professor of kinesiology Dr. Amanda Perkins scanned the room during her workout, she noticed something else – she was the only African American woman in the room.

To Perkins, this wasn’t a surprise. She has spent much of her career analyzing underrepresented pop

Bears who broke barriers

It just takes one person: To create change that lasts. To knock down obstacles for future generations. To ensure opportunities are extended to everyone.

Why he is a barrier breaker: After graduating from MSU, Don Shook spent two years in the U.S. Army during the Korean conflict. He then taught in two U.S. high schools. He went on to leadership roles in education, and became an advocate for community colleges throughout Missouri as the state expanded its higher education network. He helped start

Athletic trainer spent entire career with Houston Astros

For 37 years and more than 6,000 games, Rex Jones has been a familiar figure on the sidelines of Houston Astros baseball games and training sessions.

Though the fans in the stands may not know it, to the players on the field, he’s an integral part of the game. He’s the athletic trainer who makes sure they can play America’s pastime at peak physical performance and helps rehabilitate them when injuries happen.

“It has been awesome working at the major-league level. On a day-to-day basis, I get